Customer satisfaction and retention are of utmost importance to us. We consistently collect customer feedback to gain insights into their needs and preferences, using this information to enhance our offerings. We also maintain a dedicated customer service team ready to tackle any complaints or issues our customers may encounter. Our policy ensures swift and efficient resolution of complaints, with compensation or refunds provided when necessary. Additionally, we implement loyalty programs and incentives to encourage long-term customer commitment.

We have a solid sales growth and customer acquisition history, and we intend to replicate this success with our health insurance products. Our proven marketing strategy combines digital and traditional channels, including search engine optimization, social media advertising, direct mail, and events. We also collaborate with brokers and agents to widen our reach and deliver personalized customer service. We continually assess our performance and modify our strategy as required to achieve our sales and growth objectives.